Shein

European Active users on Amazon, Temu, Shein and Tiktok

European Active Users of Amazon, Shein, Tiktok, and Temu

Thanks to the EU: European REach of Online Giants Become Transparent The European Union’s Digital Services Act (DSA) has introduced a new era of transparency for online platforms, requiring those with over 75 million active monthly users in the EU to disclose their user figures twice a year, broken down by country. This data reveals fascinating insights into the online habits of Europeans and the role different platforms play across the region. Transparency REports shed a light on User Numbers By relating these user numbers to the internet-active population in each country, analysts can calculate the “penetration rate” — the percentage of internet users engaging with a platform at least once a month. This metric provides a clearer picture of a platform’s importance in specific markets. Amazon’s Uneven Footprint Among the Very Large Online Platforms (VLOPs), Amazon has long been the sole retail giant on the list. However, its influence varies significantly by country. For instance, 70% of internet users in Germany and 81% in Italy use Amazon monthly, making it a dominant player. In contrast, its penetration drops to 25% in Portugal and barely 10% in Poland. Interestingly, these figures are not static. Just six months ago, Amazon boasted a penetration rate of over 90% in Italy, while in Poland it hovered below 7%. While these fluctuations may reflect seasonal trends or reporting nuances, they also underline the challenges Amazon faces in consolidating its position in less-established markets. The inclusion of Chinese e-commerce platforms Temu and Shein in the DSA reports marks a turning point in understanding their European footprint. Temu’s Consistent Growth Temu’s penetration rate exceeds 20% across most EU countries, meaning about one in five EU internet users visits the platform monthly. Its relatively even spread suggests that Temu is approaching Europe as a unified market, deploying a standardized strategy across the continent. Shein’s Targeted Strategy In contrast, Shein has concentrated its efforts on specific “lighthouse markets” such as Spain, Italy, Portugal, and France, where it commands over 40% penetration. These are the same countries where Shein has already become the leading online fashion retailer, reflecting its focused investment in these regions. Meanwhile, Shein’s presence in markets like Germany and Poland remains comparatively modest. TikTok Shop: A Parallel Expansion Retailers are also closely monitoring the growth of TikTok Shop, which recently expanded to Ireland and Spain. Intriguingly, TikTok’s strongest markets in Europe often align with Shein’s: countries like Spain and Italy where both platforms are thriving. This overlap suggests these markets could become battlegrounds for social commerce. What’s Next? The DSA-mandated reports provide a rare glimpse into the competitive dynamics of the European online landscape. Amazon’s entrenched dominance, Temu’s pan-European approach, and Shein’s strategic focus illustrate diverse strategies for capturing market share in a complex region. As the data evolves, it will offer valuable insights into how platforms adapt to changing user preferences and regulatory landscapes. With expansion plans from TikTok Shop and growing competition among global players, Europe’s digital marketplace promises to remain a fascinating arena for innovation and rivalry. The next set of transparency reports will undoubtedly reveal even more about the shifting sands of online commerce in the EU.

Zalando acquires About You

Zalando acquires About You

Fashion Bombshell: Why Zalando acquires About You Zalando, Europe’s largest online fashion retailer, has announced its acquisition of competitor About You, marking a major shakeup in the European fashion e-commerce and marketplace industry. The deal, valued at €1.13 billion, includes a purchase price of €6.50 per About You share—a 107% premium on the stock’s three-month average price. The acquisition comes as Zalando and other European e-commerce fashion players face mounting pressure from rapidly growing Chinese competitor Shein, whose innovative “on-demand” production model and ultra-low pricing has disrupted the market and taken Europe by storm. A Deal Years in the Making Hamburg-based About You was launched in 2014 by Tarek Müller, Sebastian Betz, and Hannes Wiese as a subsidiary of the Otto Group. Despite an initial IPO share price of €23, the company has struggled to maintain investor confidence, with shares trading near €4 before the announcement. The economic challenges of 2023 hit Otto Group and About You hard. Once a flagship of Otto’s digital transformation, About You has struggled with exploding costs, shrinking user numbers and a more pressing need for profitability. Now, Otto Group, which held 64.7% of About You through the Michael Otto Foundation, has committed to selling its stake, along with About You’s co-founders and other major shareholders, bringing Zalando’s secured control to 73%. Zalando plans to maintain About You as an independent brand under a dual-brand strategy. While Zalando appeals to over 50 million customers across 25 countries, About You is supposed to continue catering to a younger, style-driven audience through its trend-setting and influencer-heavy platform. SCAYLE: A Key Asset in the Deal A significant component of the takeover is SCAYLE, About You’s B2B e-commerce software platform, which has established itself as a fast-growing and profitable SaaS solution in the fashion and lifestyle segment. SCAYLE provides tailored e-commerce infrastructure for over 200 online shops in Europe and North America. As part of the deal, SCAYLE will be integrated into Zalando’s existing software environment, complementing its ZEOS platform. Together, these systems are supposed to form a unified multichannel ecosystem designed to streamline operations for brands and retailers, offering a seamless platform for logistics, payments, and e-commerce services. Synergies and Strategic Alignment Zalando expects long-term annual synergies of approximately €100 million, leveraging About You’s strengths in both the B2C and B2B sectors. The integration of SCAYLE alongside ZEOS represents a pivotal part of this strategy, providing brands and retailers with a unified platform to optimize their multichannel operations. The Co-CEOs of About You—Müller, Betz, and Wiese—will retain their leadership roles. “This partnership creates something truly unique: two distinct B2C brands tailored to specific customer needs while combining our strengths in B2B to offer comprehensive solutions,” said Tarek Müller. What the deal will mean for the marketplaces of both Zalando and About You, if selling partners will benefit from it, and how the platforms will change due to the merger, is yet unknown. We have asked both Zalando and About You for comments and will update this article as soon as we learn more. Market Response The announcement sent About You’s stock soaring by 64%, nearing the offered price of €6.50 per share. However, Zalando’s shares fell by 7.5%, reflecting investor caution over the significant investment amid a challenging retail landscape. Navigating a Changing Market The acquisition underscores Zalando’s determination to strengthen its foothold in the €450 billion European fashion and lifestyle market. While the entire fashion industry has struggled in 2023 due to economic uncertainties and Shein’s meteoric rise, this deal signals Zalando’s commitment to scaling its operations. Especially SCAYLE could be the crown jewel of the deal for Zalando’s future as a e-commerce tech company. For Otto Group on the other hand, the sale of About You and SCAYLE represents a difficult yet pragmatic decision. By cutting off About You, it rids itself of a struggling sub-company and the huge investments it would need to stay competitive in a difficult market. But with SCAYLE it loses an important and very promising tech component which might have turned out to be vital for Otto’s future success. As the transaction progresses, expected to close by summer 2025 pending regulatory approval, the European fashion e-commerce sector braces for further disruption. Whether this strategic consolidation will be enough to fend off competition from agile newcomers like Shein remains to be seen, but it marks a bold step forward for Zalando in a turbulent industry landscape.

Western Brands on Shein

Western Brands Unknowingly Flood Shein: A New FrontieR in Unauthorized Sales Western luxury and sports brands are facing an unexpected dilemma as their products appear on Shein, the fast-fashion giant known for low prices and questionable sourcing. The likes of Adidas, Puma, Nike, Ray-Ban, and Calvin Klein are being sold on the Chinese platform—at deep discounts and with shoddy product listings—without the brands’ consent. With the platform expanding its reach across Europe, from Germany to the UK, the question of where these products come from and how they end up on Shein is becoming more pressing. A Surge of Branded Goods on Shein’s Marketplace In recent weeks, items from Adidas and Puma have been spotted on Shein’s European sites, selling at prices far below what shoppers would find on official brand stores or authorized retailers. The Adidas Samba sneaker, for instance, is available for as little as €62.29 on Shein Germany, while the same model retails for €120 on Adidas’s own site. And this is just the beginning. Puma, alarmed by these developments, has hinted at potential legal action, while Adidas has issued a public statement clarifying that it does not permit its products to be sold on Shein. Despite this, Shein’s marketplace continues to offer these brands, and it’s not just in Germany—Shein Switzerland, France, Spain, Italy, and the UK are all showing similar trends. Digging Deeper: Our Investigation into Shein Germany and Switzerland At Marketplace Universe, we took a closer look at Shein’s German and Swiss platforms to understand the scale and variety of the branded products being sold. The results were revealing—and troubling. In Germany, the listings are scattered and inconsistent. High-end brands like Swarovski appear, but with poorly rendered product images and incomplete descriptions, making it hard to determine authenticity or product quality. The Adidas Samba, for example, is misnamed as “Adidas Classic Boots,” a title that does nothing to assure buyers of its authenticity. Similarly, Ray-Ban sunglasses are sold by a third-party vendor with minimal transparency about who is behind the listing. In Switzerland, things get even more interesting. The Adidas section here is larger, featuring items like the Argentina national soccer jersey, though some items bear labels indicating Chinese origins, raising red flags about potential gray market involvement. Nike products, sold under the guise of third-party stores like “Sports Pavilion,” seem to follow a similar pattern, with customer reviews confirming that these items are likely sourced outside official European channels. Yet, none of these products reflect the latest seasonal offerings. Instead, they tend to be basic, evergreen models that never go out of stock, reinforcing the notion that Shein may be scooping up overstock or excess inventory. Shein’s Expanding Reach Across Europe Our research into Shein’s platforms in France and the UK revealed a large presence of Western-branded accessories. On Shein UK, we found 27 Michael Kors bags, all heavily discounted, with price reductions of up to 69%. This suggests a significant influx of luxury goods at prices far below their typical retail cost. Meanwhile, on Shein France, the accessory brand Coach was widely available, with several hundred Coach products listed, offering a broad selection of bags, wallets, and other items. Despite the sizable assortment of luxury accessories, the overall trend on Shein remains the same: poor product descriptions, vague or minimal details, and inconsistent presentation. Whether browsing high-end bags in the UK or Coach accessories in France, the listings often lack the quality you’d expect from these renowned brands, and many products seem to be part of discounted or fragmented collections rather than current-season stock. Where Is Shein Getting These Products? The big question remains: how did these branded goods find their way onto Shein in the first place? The brands themselves are certainly not selling directly to the platform, but that leaves several possible avenues for how these products are sourced. One likely explanation is overstock. Fashion is a highly seasonal business, and out-of-season products often end up being sold off to secondary markets in bulk. The items available on Shein tend to be classic, “never out of stock” pieces—think of the iconic Adidas Samba, not a limited-edition or seasonal design. These overproduced items are often sold at a steep discount to international buyers. Another possible source is the gray market. When products are sold in large quantities, especially through wholesalers, they sometimes “disappear” into unofficial distribution channels. In some cases, retailers or distributors sell excess inventory to foreign markets, where the products may eventually end up on Shein through resellers. There’s also the possibility of B-goods or outlet-grade products—those that don’t meet the brand’s standard for full-price sale but are still authentic. These are sometimes made in bulk specifically for outlets or discount retailers, offering an explanation for the lower prices and varying quality found on Shein. Lastly, Shein’s marketplace model, which allows third-party sellers to offer branded goods, may be the key. It’s possible that authorized distributors of Adidas, Puma, and other brands are reselling stock through Shein, or that Shein is sourcing from resellers in markets like Asia or Eastern Europe. What can Brands do? The question of how Shein is sourcing these products is likely to have many answers, each one reflecting the complexities of today’s global supply chain. Our research into Shein Germany and Switzerland suggests that Shein’s stock is a mix of overstock, gray market goods, and items likely bought from third-party distributors. The products on Shein are rarely current-season, and they’re often heavily discounted and fragmented, like something you’d find in an outlet store rather than a full retail collection. What’s particularly striking is how inconsistent the listings are across countries. Shein Switzerland, France and Spain, for example, features a much wider range of fashion, accessories and sportswear than Shein Germany, suggesting that some countries may be easier entry points for unauthorized goods. Meanwhile, Shein Germany is dominated by jewelry and beauty products, with less of a focus on fashion and sportswear. For brands, the first step in solving this problem is to start

Marketplace Country Quadrant Switzerland

The Marketplace Country Quadrant Switzerland lists the 35 most important players: Local heroes such as Digitec Galaxus and Ricardo, but also international players such as eBay and Temu. Zalando is also very dominant: the marketplace even tops the sales of the Swiss top dog Digitec Galaxus.

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