Marketplace Universe News 21.07.2025 – ChatGPT tests shopping tool / Amazon and eBay lose users / Shopify blocks AI bots

Breaking News

ChatGPT Secretly Tests Native Shopping Features
OpenAI is quietly piloting a shopping feature inside ChatGPT that lets users search for products and complete purchases within the chat interface. The tool appears to integrate with Stripe for checkout and includes rich product listings – turning ChatGPT into a potential AI-powered marketplace. Currently tested with a select group of users in the U.S., the feature positions OpenAI not just as a tech provider, but as a transactional platform that could challenge traditional marketplaces. The move is still unofficial, but the implications are huge: Will ChatGPT become the next Amazon-alternative powered by conversation? See more at Retailgentic and LinkedIn.

More News

Amazon and eBay Are Losing Users to Chinese Platforms
Recent data reveals that global platforms like Amazon and eBay are losing user engagement and traffic, especially in markets like Germany. Instead, platforms such as TemuAliExpress, and Shein continue to grow rapidly, thanks to aggressive pricing, viral marketing, and fast adaptation to consumer trends. More at Onlinehaendler-News (German) 

Galaxus Germany Still Deep in the Red
Swiss retailer Digitec Galaxus continues to face significant losses in Germany as it pushes forward with international expansion. According to internal figures leaked via Swiss outlet “Inside Paradeplatz”, Galaxus posted losses of €49 to €61 million in 2023. Despite these numbers, management remains confident in its long-term strategy. Read more on Paradeplatz (German)

Shopify Moves to Limit AI Agents via robots.txt
Shopify has added a new line to its default robots.txt file for all merchants, blocking access for AI-based shopping agents. The move is a preemptive attempt to limit scraping and automated purchases by tools like “Buy with AI” bots, which are starting to emerge in consumer-facing AI apps. More on SEO-suedwest (German)

Dyson Starts Selling Refurbished Devices on Refurbed
British tech brand Dyson is now officially present on Refurbed, the growing marketplace for professionally renewed electronics. Customers can now buy fully tested, cleaned, and warranty-covered Dyson products at reduced prices. Read more at Channelpartner (German)

Retail Media News

Criteo and Mirakl Join Forces for Marketplace Retail Media
Retail media platform Criteo and marketplace tech provider Mirakl have announced a deep global integration of their ad products. Mirakl Ads will now be powered by Criteo’s ad-serving and billing engine, enabling brands to manage campaigns across multiple marketplaces from a single interface. See more at Retail-News (German)

Don’t want to miss any news? Subscribe to our weekly newsletter!

Scroll to Top