marketplace

Marketplace Universe News 28.10.2924 – Amazon’s Low-cost Store / Hepsiburada with new owner / Happy Size restarts in December  

Amazon has outlined the requirements for its upcoming ‘Low-Cost Store’ in the U.S. The store – Amazon’s answer to Temu – will sell unbranded low-priced items directly from warehouses in China. It is an invite-only marketplace without seller fulfillment. All products must be listed under the brand name ‘Generic’ and meet fixed maximum price points (e.g. necklaces below $10). Special needs products like Baby, Kids and Pets, are not allowed.

Marketplace Universe News 21.10.2924 – Amazon wants to build a supercenter / Backmarket business figures / New service at TikTok Shop

Breaking News Amazon is allegedly building a huge brick-and-mortar shopping mall that is supposed to open in the second half of 2025, US e-commerce analyse Brittain Ladd reported. According to his sources, Amazon has been toying with the idea for several years; now it’s finally coming to life – though he doesn’t seem to have information on the location of this new “supercenter” for Amazon. Brittain Ladd More News For their tenth anniversary, Backmarket presented some figures on their business: 15 million customers and 1.800 retailers are using the marketplace, generating nearly 30 million orders worth 2.157 billion euros in 2023. In Germany alone, Backmarket generated a GMV of 300-350 million euro last year, and is aiming for 400 million in 2024. Channelpartner Amazon will change its rules for FBA reimbursment in the European markets from January 15th 2025. Sellers will get an automatical reimbursement for lost items. At the same time the claims window for that will be reduced from 18 months down to 60 days. As the automatic reimbursment system is not foolproof, sellers will have to stay on their toes, ChannelX warns. ChannelX Tik Tok Shop is launching a new service which connects Content Creators who want to sell their own products with fitting manufacturers. The goal: more exclusive products for Tik Tok Shop. Business insider Zalando has launched “Cultural Ties”, a interactive map to streatwear scenes all over Europe. The data basis is Zalando’s very own “Trend Spotter” tool, which assembles the most relevant styles and products in several European fashion capitals. Zalando curious News Fox Intelligence has attempted to estimate the e-commerce market share of marketplaces in the biggest EU markets based on traffic figures. According to their study, marketplaces account for 45-46 percent of online sales in Austria and Italy, for 40-45 per cent in Spain, Germany and the UK, and for 30-32 per cent in the Netherlands and France. A note of caution: The Fox Intelligence estimates are considerably lower than those of several local statistic authorities. LinkedIn Don’t want to miss any news? Subscribe to our weekly newsletter!

Marketplace Universe News 07.10.2024 – TikTok Shop slow start in the US / Vinted Pro in UK / Allegro launch in Hungary

Breaking News 12 months after its start in the U.S. market, TikTok Shop hat reached an estimated 9-month-GMV of about 4.5 billion USD. This is significantly lower than its original plan to reach 17.5. billion USD in its first full year. According to a research by Marketplace Pulse, this is mostly due to the fact that now major brands are using the platform up to now. Marketpulse More News Second Hand goliath Vinted has opened Vinted Pro in the UK, now professional British businesses can register on the marketplace as sellers. Vinted Pro has already been launched below the radar in Germany and France earlier this year. ChannelX Bol.com is building up Retail Media: the Dutch marketplace has announced “Branded Shelves”, a new campaign format for brands focused on the consideration stage, Jochem Timmers from Channable reported from Bol’s “Let’s Peak” event. LinkedIn Allegro has launched a hungarian platform, Allegro.hu. The marketplace is also already open, but demands slightly different requirements for sellers than allegro.pl. Allegro Happy News ebay Germany has honored six of its best selling partners with the ebay Awards. The jury (which Ingrid is a proud part of) had its work cut out picking the winners from hundreds of high-class applications. Congratulations to all worthy winners! eBay Don’t want to miss any news? Subscribe to our weekly newsletter!

Western Brands on Shein

Western Brands Unknowingly Flood Shein: A New FrontieR in Unauthorized Sales by Ingrid Lommer Western luxury and sports brands are facing an unexpected dilemma as their products appear on Shein, the fast-fashion giant known for low prices and questionable sourcing. The likes of Adidas, Puma, Nike, Ray-Ban, and Calvin Klein are being sold on the Chinese platform—at deep discounts and with shoddy product listings—without the brands’ consent. With the platform expanding its reach across Europe, from Germany to the UK, the question of where these products come from and how they end up on Shein is becoming more pressing. A Surge of Branded Goods on Shein’s Marketplace In recent weeks, items from Adidas and Puma have been spotted on Shein’s European sites, selling at prices far below what shoppers would find on official brand stores or authorized retailers. The Adidas Samba sneaker, for instance, is available for as little as €62.29 on Shein Germany, while the same model retails for €120 on Adidas’s own site. And this is just the beginning. Puma, alarmed by these developments, has hinted at potential legal action, while Adidas has issued a public statement clarifying that it does not permit its products to be sold on Shein. Despite this, Shein’s marketplace continues to offer these brands, and it’s not just in Germany—Shein Switzerland, France, Spain, Italy, and the UK are all showing similar trends. Digging Deeper: Our Investigation into Shein Germany and Switzerland At Marketplace Universe, we took a closer look at Shein’s German and Swiss platforms to understand the scale and variety of the branded products being sold. The results were revealing—and troubling. In Germany, the listings are scattered and inconsistent. High-end brands like Swarovski appear, but with poorly rendered product images and incomplete descriptions, making it hard to determine authenticity or product quality. The Adidas Samba, for example, is misnamed as “Adidas Classic Boots,” a title that does nothing to assure buyers of its authenticity. Similarly, Ray-Ban sunglasses are sold by a third-party vendor with minimal transparency about who is behind the listing. In Switzerland, things get even more interesting. The Adidas section here is larger, featuring items like the Argentina national soccer jersey, though some items bear labels indicating Chinese origins, raising red flags about potential gray market involvement. Nike products, sold under the guise of third-party stores like “Sports Pavilion,” seem to follow a similar pattern, with customer reviews confirming that these items are likely sourced outside official European channels. Yet, none of these products reflect the latest seasonal offerings. Instead, they tend to be basic, evergreen models that never go out of stock, reinforcing the notion that Shein may be scooping up overstock or excess inventory. Shein’s Expanding Reach Across Europe Our research into Shein’s platforms in France and the UK revealed a large presence of Western-branded accessories. On Shein UK, we found 27 Michael Kors bags, all heavily discounted, with price reductions of up to 69%. This suggests a significant influx of luxury goods at prices far below their typical retail cost. Meanwhile, on Shein France, the accessory brand Coach was widely available, with several hundred Coach products listed, offering a broad selection of bags, wallets, and other items. Despite the sizable assortment of luxury accessories, the overall trend on Shein remains the same: poor product descriptions, vague or minimal details, and inconsistent presentation. Whether browsing high-end bags in the UK or Coach accessories in France, the listings often lack the quality you’d expect from these renowned brands, and many products seem to be part of discounted or fragmented collections rather than current-season stock. Where Is Shein Getting These Products? The big question remains: how did these branded goods find their way onto Shein in the first place? The brands themselves are certainly not selling directly to the platform, but that leaves several possible avenues for how these products are sourced. One likely explanation is overstock. Fashion is a highly seasonal business, and out-of-season products often end up being sold off to secondary markets in bulk. The items available on Shein tend to be classic, “never out of stock” pieces—think of the iconic Adidas Samba, not a limited-edition or seasonal design. These overproduced items are often sold at a steep discount to international buyers. Another possible source is the gray market. When products are sold in large quantities, especially through wholesalers, they sometimes “disappear” into unofficial distribution channels. In some cases, retailers or distributors sell excess inventory to foreign markets, where the products may eventually end up on Shein through resellers. There’s also the possibility of B-goods or outlet-grade products—those that don’t meet the brand’s standard for full-price sale but are still authentic. These are sometimes made in bulk specifically for outlets or discount retailers, offering an explanation for the lower prices and varying quality found on Shein. Lastly, Shein’s marketplace model, which allows third-party sellers to offer branded goods, may be the key. It’s possible that authorized distributors of Adidas, Puma, and other brands are reselling stock through Shein, or that Shein is sourcing from resellers in markets like Asia or Eastern Europe. What can Brands do? The question of how Shein is sourcing these products is likely to have many answers, each one reflecting the complexities of today’s global supply chain. Our research into Shein Germany and Switzerland suggests that Shein’s stock is a mix of overstock, gray market goods, and items likely bought from third-party distributors. The products on Shein are rarely current-season, and they’re often heavily discounted and fragmented, like something you’d find in an outlet store rather than a full retail collection. What’s particularly striking is how inconsistent the listings are across countries. Shein Switzerland, France and Spain, for example, features a much wider range of fashion, accessories and sportswear than Shein Germany, suggesting that some countries may be easier entry points for unauthorized goods. Meanwhile, Shein Germany is dominated by jewelry and beauty products, with less of a focus on fashion and sportswear. For brands, the first step in solving this problem

Amazon Accelerate 2024

Major Innovations in AI, Social Commerce, and Supply Chain Every year, Amazon Accelerate sets the stage for the latest trends and innovations for the Amazon landscape, and 2024 was no exception. Held in Seattle, the event draws sellers and business leaders eager to learn how Amazon’s new tools can help them succeed in a rapidly changing retail environment. This year, the focus was on AI-powered solutions and new tools for social commerce and supply chain management, offering sellers a glimpse of how Amazon plans to shape the future of online selling. 1. Project Amelia: AI-Powered Seller Assistant One of the key announcements at Amazon Accelerate 2024 was Project Amelia, an AI-powered personal assistant for sellers. Currently in beta for US sellers, Project Amelia is designed to provide personalized insights, business metrics, and proactive solutions. By integrating data across Seller Central, it enables sellers to ask specific questions like “How is my business performing?” and receive real-time answers based on sales trends, inventory, and performance metrics. Project Amelia also offers the potential for proactive issue resolution, with future updates expected to allow the AI to identify problems and take corrective actions on behalf of sellers. Amazon has plans to expand this AI assistant to international markets later this year, marking a significant shift in how sellers will manage their businesses on the platform. 2. Generative AI for Product Listings and Content Creation Another major focus of the conference was Amazon’s expansion of Generative AI capabilities for product listings. Amazon’s AI tools have already been used by over 400,000 sellers globally to streamline the process of creating product listings. With these tools, sellers can input minimal information—such as a product description, URL, or image—and Amazon’s AI will generate comprehensive product titles, bullet points, and descriptions. At Accelerate 2024, Amazon announced that it will soon offer bulk AI-generated listings, enabling sellers to upload a spreadsheet with basic product details and have AI create multiple listings at once. This is designed to speed up the listing process and ensure product information is optimized for customer engagement. In addition to product listings, Amazon has expanded its A+ Content features, which allow brands to create rich, visual product detail pages. The introduction of AI-generated A+ Content will automate the creation of image carousels, comparison charts, and lifestyle imagery, helping sellers build more engaging product pages without extensive in-house resources. 3. Expanding Social Commerce with Buy with Prime Amazon continues to strengthen its Buy with Prime (BWP) program, with new partnerships aimed at integrating the service across major social platforms. BWP now allows sellers to display Prime badges—indicating fast and free shipping—on Google Ads and TikTok listings. Early tests show that adding the Prime badge to social commerce listings resulted in a 63% increase in click-through rates. Additionally, by 2025, PayPal will become a checkout option for Buy with Prime, allowing customers to link their Amazon and PayPal accounts for a more seamless checkout experience. 4. Personalizing Product Recommendations Amazon is also using Generative AI to improve product recommendations and descriptions. Based on customer browsing and purchase history, the platform can personalize product descriptions and recommendations, making them more relevant to individual customers. For example, if a customer frequently searches for gluten-free products, the AI may add the term “gluten-free” to relevant product descriptions, enhancing the shopping experience by presenting customers with more tailored options. This personalization is especially impactful on mobile devices, where screen space is limited, helping to match the right products with the right customers more effectively. 5. AI-Powered Video Ads As part of its broader AI strategy, Amazon introduced a new Video Generator tool that enables sellers to create AI-generated video ads using only a product image. This tool automatically creates videos showcasing a product’s features, providing sellers with a cost-effective way to engage customers through rich media content. The Video Generator tool leverages Amazon’s retail insights to produce customized, visually appealing ads in a matter of minutes. This new feature lowers the barrier for video content creation, making it easier for sellers to add video marketing to their advertising strategy. 6. Supply Chain Innovations and Faster Fulfillment Amazon also announced improvements to its supply chain and fulfillment services. Amazon Warehousing & Distribution (AWD) now accepts shoes and expirable goods, with plans to extend eligibility to heavy and bulky items by 2025. Additionally, Amazon reduced the delivery time for its Multi-Channel Fulfillment (MCF) service from 5 to 3 days, improving delivery speeds at no additional cost. These updates aim to streamline seller operations, reduce costs, and improve inventory management. AWD’s enhanced replenishment algorithms allow sellers to optimize stock levels and maintain higher in-stock rates, leading to more consistent customer satisfaction. 7. Enhanced Seller Support and Automation Amazon also introduced new features to improve seller support. Live Chat Support is now available to US sellers, providing dedicated assistance for resolving issues in real-time. This live chat support will be expanded to cover more complex issues in the future. Additionally, Amazon has rolled out a system for automated reimbursements for lost inventory at fulfillment centers. This new feature will automatically track and compensate sellers for missing inventory, reducing the need for manual claims. Conclusion Amazon Accelerate 2024 showcased several new innovations, particularly in Generative AI and social commerce, aimed at enhancing the seller experience and improving operational efficiency. While many of these tools are initially launching for US sellers, Amazon plans to expand them to international markets, including Europe, in the near future. The advancements in AI-driven product listings, personalized recommendations, and supply chain improvements reflect Amazon’s commitment to streamlining e-commerce for both sellers and customers.

Scroll to Top